Customer Validation & Master Data Representative

Talentmark are recruiting for a Customer Validation & Master data representative to join a company in the pharmaceutical industry on a contract basis for 12 months.

Salary:

£23.88 per day or £30.91 per hour

Customer Validation & Master data role:

• Customer account set-up and data maintenance in SAP
• Resolve both internal and external queries about customers' account master data
• Resolve system issues through monitoring of account data between client and customer
• Keeping an eye to continuous improvement, becoming subject matter expert on system process
• Managing team mailbox, filing and records management

• Secondary education level, including GCSE or equivalent in maths and English.
• Customer service experience in handling challenging customer queries and complaints via telephone.
• Preferred business to business experience.
• Good level of general IT skills, including MS Office. Experience of working with SAP preferred.
• Ability to work with accuracy under pressure.
• Ability to make informed decisions
• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills.
• Able to work in a dynamic and multi-tasking environment.
• Ability to analyse data.

Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.

Location:

This role can be based at our clients site in Sandwich.

Apply:

For more information, or to apply for this Customer Validation & Master Data Representative please contact the Key Accounts Team on 01438 870011 or email pharmacontracts@ckagroup.co.uk. Please quote reference 177638.

It is essential that applicants hold entitlement to work in the UK.

Please note:

This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.