Customer Service Representative

Talentmark are recruiting for a Customer Service Representative to join a global animal health company on a contract basis for 12 months

Salary:

Paying £12.97 per hour PAYE

Customer Service Representative Role:

• Act as a key point of contact for customers, managing queries and maintaining strong relationships.
• Process and prioritise customer orders across multiple systems in line with SLAs.
• Perform accurate data entry and support maintenance of product and system codes.
• Coordinate with Planning, Production, and Warehouse teams to meet delivery timelines.
• Monitor stock availability and support order fulfilment processes.
• Log and support investigation of product and service complaints in line with quality standards.
• Ensure compliance with GDPR and internal quality procedures.

• Previous experience within customer service, administration, planning, or supply chain environments.
• Confident communicator with the ability to manage internal and external stakeholders.
• Good organisational skills with the ability to prioritise workload effectively.
• IT literate, including working knowledge of Excel.

Our client is a leading manufacturer of vaccines, parasiticides and pharmaceuticals to protect animals. They are also one of the fastest growing animal health companies in the UK.

Location:

This role is based at our clients site near Oxford.

Apply:

For more information, or to apply for this Customer Service Representative role please contact the Key Accounts Team on 01438 870011 or email pharmacontracts@talentmark.co.uk. Please quote reference 183372.

It is essential that applicants hold entitlement to work in the UK.

Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.