Collections Specialist

Talentmark are recruiting for an Aged Debt Supervisor to join a leading global food brand company on a contract basis until the end of 2026. This role is site-based in Bournville, Birmingham.

Salary:

£20.35 per hour PAYE

Aged Debt Supervisor Role:

• Be responsible for a portfolio of customers with invalid claims or overdue invoices.
• Review outstanding debt, offering guidance and support to resolve complex queries.
• Conduct root cause analysis to understand and improve customer behaviour.
• Hold weekly ledger reviews with Collections Executives.
• Support Collections Executives with customer contact escalations.

• Hold a relevant financial qualification.
• Experience with credit control, preferably in FMCG or consumer packaged goods.
• Experience in an Order to Cash environment.
• High-level SAP competence.
• Expert in financial / ledger analysis.
• Ability to identify and remove barriers to enable team success.

Our client is a world leader in food, confectionery and beverages. They operate in over 70 countries worldwide and currently have almost 100,000 talented employees working for them. They have a strong foundation of iconic brands, which makes them a very established company within the field. The client’s aim is to have a positive impact on the customers and the planet, while still ensuring business success.

Apply:

For more information, or to apply for this Aged Debt Supervisor please contact the Key Accounts Team on 01438 870011 or email pharmacontracts@talentmark.co.uk. Please quote reference 199 863.

It is essential that applicants hold entitlement to work in the UK

Please note:

This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.