B2B Associate

Talentmark are recruiting for a B2B Associate

to join a company in the pharmaceutical industry on a contract basis for 12 months. This is a hybrid role with 3 days per week on-site in Basingstoke.

Salary:

£21.67 ph to £28.27 per hour PAYE

B2B Associate Role:

• Act as a customer triage and first point of contact for inbound customer enquiries
• Route priority accounts and complex enquiries to the appropriate internal teams.
• Ensure all interactions and materials shared align with the latest approved brand materials.
• Accurately document customer interactions, decisions, and outcomes within relevant tracking tools or CRM systems.
• Manage enquiries currently received via multiple channels.

• Experience in a customer-facing, triage, coordination, or operational role.
• Ability to assess, prioritise, and route enquiries using defined frameworks.
• High attention to detail with strong documentation and organisational skills.
• Familiarity with ABPI Code of Practice or similar compliance frameworks.
• Knowledge or experience in Diabetes, Obesity, or related therapy areas would be an advantage.

Our client is one of the largest pharmaceutical companies in the world. They focus on finding answers for some of the world's most urgent medical needs.

Apply:

For more information, or to apply for this B2B Associate

please contact the Key Accounts Team on 01438 870011 or email pharmacontracts@ckagroup.co.uk. Please quote reference 180 320.

It is essential that applicants hold entitlement to work in the UK.

Please note:

This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.