Account Manager
Talentmark are recruiting for an Account Manager, to join a pharmaceutical company, based in Birmingham, on a permanent basis.
The salary is around £28,000-£34,000 per annum.
The Company:
Our client are a Pharmaceutical manufacturing company who produce, import, and distribute bespoke medicines.
Your main duties will be:
- Manage the end-to-end customer journey from onboarding to retention.
- Act as the primary point of contact for a portfolio of clients.
- Liaise with customers to ensure timely and effective communication regarding orders, services and inquiries.
- Collaborate across departments to ensure a seamless customer experience.
- Maintain accurate records and provide regular reports to management.
- Degree in scientific, pharmaceutical or quality-related discipline.
- Minimum of 3 years experience in a customer success, account management or customer-facing role.
- Flexibility to travel across the UK and Ireland.
- Experience in a GMP, pharmaceutical, specials or other regulated environment.
- Knowledge of Specials Manufacturing regulatory requirements and MHRA guidance.
It is essential that applicants hold entitlement to work in the UK. Please quote job reference 193745 in all correspondence.
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